Privacy Policy

1. Who we are

Canon ("Canon", "we", "our", "us") provides an AI-powered platform for player engagement. This policy explains what personal information we collect, how we use it, and the choices you have.

2. Information we collect

  • Account information — name, work email, company, and role when you request a demo or create an account.
  • Usage data — pages viewed, features used, device and browser information, and approximate location.
  • Operator data — anonymised player and engagement data provided by operator customers, used solely to deliver the service.

3. How we use information

  • To provide, maintain, and improve the service.
  • To respond to enquiries and demo requests.
  • To send service-related communications.
  • To comply with legal obligations.

4. Sharing and disclosure

We do not sell personal information. We share information only with service providers acting on our behalf (hosting, analytics, communications) under appropriate data-protection terms, or where required by law.

5. Data retention

We retain personal information for as long as needed to provide the service and comply with legal obligations. You may request deletion at any time by contacting us.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or object to certain processing. To exercise these rights, contact us at hello@canon.app.

7. Security

We use reasonable technical and organisational measures to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. Material changes will be notified through the service or by email.

9. Contact

Questions about this policy? Email hello@canon.app.

Last updated: 29 April 2026